“I don’t wait for others to ask me why I work with Optify, I ask them why they aren’t working with Optify – it’s truly been a game changer.”
Sharon Blackborow, VP Learning, Talent & Organizational Effectiveness, Inova Health System
Challenge
Before Inova found Optify, all internal coaching efforts were carried out manually by a limited team – each coach had around 50 employee ‘clients’. Time-strapped coaches were required to source all of the material for client engagements, and there was no single system in which they could manage and track progress of coaching engagements from start to finish. They also had no visibility over external coaching engagements.
This lack of visibility meant that Inova’s L&D team couldn’t measure the impact of their coaching programs or track the different types of coaching and programs that were underway across the organization. Without this insight, their ambitions to scale and expand their coaching programs were put on hold.
Solution
Inova needed a cost-effective, all-in-one platform for managing coaching programs, and Optify was the ideal solution.
Optify provides Inova’s coaches with the structure and functionality they need to stay organized and keep engagements on track, and the resource library makes it easy for busy coaches to quickly find and share resources with clients. With a complete solution in place, Inova’s coaches can focus on helping clients to elevate their leadership skills.
Optify’s technology platform also enables Inova’s L&D team to have total visibility over all coaching engagements carried out by internal and external coaches across the organization. And with the ability to produce reports in a few clicks, the L&D team can easily measure the volume, effectiveness, and overall operational impact of coaching programs.
These reports provide the tangible evidence Inova needs to build a business case for scaling coaching and prove the value being created across the organization.
Impact
Operational:
- Inova is now able to fully track internal and external coaching engagements
- They can also demonstrate the tangible results of coaching and report these results with ease through Optify
Financial:
- By improving the efficiency of their coaching, Optify has enabled Inova to fully centralize coaching without investing in more FTEs
Inclusivity:
- Inova can scale and expand coaching initiatives to reach more leaders across the organization
Want to be able to measure and scale your coaching impact? Talk to our team about how Optify’s flexible, all-in-one coaching platform can help you achieve your goals.
“Our coaching program at Inova has always been fabulous – meaningful and effective – with Optify, we now have the data and insight to prove that over and over again!”
Sharon Blackborow, VP Learning, Talent & Organizational Effectiveness, Inova Health System
