Effective Date: July 1, 2021
The purpose of this Privacy Notice is to describe how Optify LLC (“Optify,” “us,” “we,” or “our”) collects, uses, and shares information about you through our online interfaces (e.g., websites, applications and services, including, without limitation, our coaching management platform and content available therethrough) owned and controlled by us, including but not limited to our website at optifycoaching.com (referred to herein as the “Services”).
This Privacy Notice covers our privacy practices with respect to the collection, use, and disclosure of information obtained:
If you are an individual who interacts with our Services through one of our customers, and you wish to obtain further information about how they process your personal information, please inquire directly with the applicable customer. Please note that we are not responsible for the privacy or data security practices of our customers, which may differ from those set out in this Privacy Notice. In addition, we may engage or partner with third party providers in connection with the provision of our Services. Those third-party providers may have privacy policies which differ from the terms contained herein. Although we endeavor to partner only with responsible third-party providers, we are not responsible for the privacy or data security practices of such third-party providers.
Optify gathers two broad categories of information through our Services:
2) Personal Data obtained through the use of our Services. We may collect Personal Data that you provide to us when you register for an account, update or change information for your account, purchase products or services, sign-up for email updates, send us email messages, contact us by phone or through other applications, and/or when you interact with our various Services, including when you participate in and/or offer coaching sessions or access related content through our Services. We may use the Personal Data that you provide to respond to your questions, provide you with specific content or functionality and/or send you updates about our offerings, events, and send you email messages about Service maintenance and updates to our Services.
Specific information that we may collect includes, without limitation, the following:
We may also gather information about our customers and potential customers from publicly available sources. This may include information about your business sector and the size of your company.
We may use Personal Data and other information that we collect in some or all of the following ways and for some or all of the following purposes:
You have certain rights in relation to the Customer data that we obtain. The exercise of these rights may vary depending on the data protection laws that apply in relation to Customer Data.
We use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure. Because networks including the internet are not 100% secure and are subject to breaches, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information will be intercepted. It is your responsibility to protect the security of your login information. The length of time we retain your Personal Data depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights. If the purposes for which we collect and use your Personal Data are complete, we may, at your written request, delete your Personal Data. If no request is made, we may remove identifying Personal Data, such as name and email address, and retain and analyze aggregate data to inform our services and business.
We may change this Privacy Notice from time to time. If we make changes, we’ll revise the updated date at the top of this notice, and we may provide additional notice such as on our website, account sign-in page, or via the email address we have on file for you. We will comply with applicable data protection laws with respect to any changes we make to this notice and seek your consent to any material changes if this is required by applicable law.
Optify stores information about visitors to our website and users on servers located in the United States. By using our Services, you consent to the storage of your information inside the United States. If you are using the Services from outside the United States including from the European Union, you should know that your Personal Data will be transferred to and stored in servers located in the United States. The data protection and other laws of the United States and/or other countries might not be as comprehensive as those in your country. By using the Services, you acknowledge the transfer, storing, and processing of your information in and to the United States.
Additionally, if you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with your data supervisory authority.
Personal Data may be processed outside of the UK, Switzerland, and the EEA by Optify or our service providers, including to process transactions, facilitate payments, and to provide support services. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Optify and its processors.
California residents have the right to receive, once a year from Optify: (a) information identifying any third-party company(ies) to whom we may have disclosed (within the previous calendar year) “personal information” (as defined by California law) for that company’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, submit a request at firstname.lastname@example.org; when you request the information, use the phrase “California Shine the Light Request” to help us appropriately identify your question, and include your mailing address, state of residence and email address so we can provide a response.
Our Services are intended for general audiences but not for children under the age of 13. If we become aware that we have inadvertently collected “personal information” (as defined by the United States Children’s Online Privacy Protection Act) from children under the age of 13 without legally-valid parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.